Tier 1 Saas Tech Support

Hansen Talent Group is seeking out a Tier I/II technical support individual to work in supporting software as a service with a large company. This position is a full time, remote position.

This position is customer-facing, providing remote technical support to any clients with service/product questions of issues. This role is specially created to support customers regarding all software service platforms.

Skills Needed:

• 1-2 years of technical support experience including call center experience
• experience trouble shooting software platforms
• good problem solving skills
• high energy
• data driven

If the application does not load after a few seconds, please try the following:

• in a new tab.
• Try using a different browser.
• Disable any pop-up or ad-blockers.
• Try switching to a more stable network connection.