Critical Alert, a subsidiary of TigerConnect, has an exciting new opportunity for a Clinical Nurse Consultant. This individual will function as a professional clinical advisor and leader within our Clinical Solutions Team. The Clinical Nurse Consultant will be responsible for providing clinical expertise for our implementation, sales, marketing, and product management teams and will help in driving customer acquisition as well as product adoption, education, and development efforts. They will have in-depth knowledge of clinical informatics and be able to provide client data and feedback to assist with developing further documentation around clinical workflows and deployment best practices.  

What You’ll Own: 

• Support internal sales teams with execution of customer demos, webinars, conference calls, and technical customer support meetings
• Develop, facilitate, and lead trainings for go-live efforts following PMP processes and best practices
• Attend and provide support for on-site client visits, product kick-offs, go-lives, and user-acceptance testing sessions
• Participate in the sales RFP preparation and review
• Be the SME on latest trends and leading practices in nurse call, alarm management, and care team collaboration
• Be the SME on clinical workflows; care team communication, collaboration, messaging and necessary integrations
• Collaborate with product management teams on providing clinical insights and implementing customer feedback as it pertains to product improvement, strategy, and new feature development
• Communicate all new product releases & updates with beta clients 
• Collaborate with marketing teams on generating relevant clinical marketing collateral/material 
• Gather market research and documentation on competitor products and assist with developing meaningful clinical differentiators 
• Assist in the development of a clinical deployment methodology and best practices that utilizes clinical resources to design and validate workflows
• Develop specific clinical training and educational materials for both customers and internal sales teams
• Support customers in managing clinical outcomes and produce client deliverables ( charts, educational material)

What You’ll Bring to the Table:

• Active & current Registered Nurse License 
• Must have acute care hospital experience of 24 months (minimum)
• Operational knowledge of clinical workflows (care team collaboration/communication, rounding, & alarm management)
• Good experience with clinical informatics including nurse call systems, medical devices & middleware, and relevant integrations 
• Strong relationship building skills, with solid strategic and critical thinking skills
• Excellent formal presentation skills and strong working knowledge of Excel, Word, and PowerPoint, (bonus points Lucid Charts, Visio)
• Ability to be proactive, adaptable & flexible, while mentoring/developing others
• Strong collaboration, verbal and written communication skills
• Variable travel up to 65% when necessary